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Error message: "The selected freelancer looks suspended. Please choose another freelancer for this scanner and contact Upwork support" What to do?
Error message: "The selected freelancer looks suspended. Please choose another freelancer for this scanner and contact Upwork support" What to do?
Mariia Heshka avatar
Written by Mariia Heshka
Updated over 4 months ago

The error message "The selected freelancer looks suspended" on Upwork typically indicates that the freelancer you are trying to use in scanner had their account suspended. This can happen for various reasons, including but not limited to:

  1. Violation of Upwork's Terms of Service: The freelancer might have violated Upwork's terms, such as engaging in fraudulent activities, submitting false information, or breaching contract agreements.

  2. Payment Issues: There could be issues related to payment methods or financial transactions associated with the freelancer's account.

  3. Dispute Resolution: The freelancer might be involved in unresolved disputes or conflicts with clients that have led to a temporary suspension.

  4. Profile Incompleteness or Inaccuracies: The freelancer's profile might be incomplete or contain inaccurate information that has prompted a review and subsequent suspension.

  5. Multiple Accounts: The freelancer may have multiple accounts, which is against Upwork’s policies and could lead to suspension.

  6. Inactive or Unresponsive: The freelancer may have been inactive for an extended period or unresponsive to client communications.

If you encounter this error, you have a few options:

  • Contact Upwork Support: Reach out to Upwork's customer support for clarification and assistance. They can provide more specific information about the suspension.

  • Search for Another Freelancer: Consider selecting another freelancer for choosing in scanner whose account is active and in good standing.

  • Review Freelancer Profiles Carefully: Ensure that the freelancer's profile is complete and meets your project requirements before proceeding with hiring.

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