FAQ
How to access the Slack community?
š Upwork Search vs GigRadar SearchDifferences between Upwork's search and GigRadar's search.
What if Upwork detected that Iām using AI?
How can I suggest a feature or see which features are on the roadmap?
How can I add more users to my GigRadar account?
How can I add Help chat on the platform? I don't have it
I submitted the bid manually. Will GigRadar resend it again to the same job post?
What is the difference between an Admin and a Member on the GigRadar platform?
Do you have an affiliate link?
and is it possible to get an affiliate link?
How can I connect a freelancer profile without an agency?
How to add an email to the GigRadar newsletter?
Can I use connects from a freelancerās profile and not from an agency?
When we bid with GigRadar for a job, will the client see the earnings of the freelancer or the agency?
When integrating GigRadar with my CRM, individual POST requests are sent for each object instead of consolidating all objects into a single POST. How can I change this?
I have decided to switch from my current Upwork agency to another one. Can I connect GigRadar to the new agency?
I donāt have an Agency Plus membership. Do I need to have this for my agency, and why?
Can we make a bid if the freelancerās profile is āprivateā?
Which email do I need to use to log in to GigRadar?
Does the GigRadar allow writing follow-ups?
Does GigRadar have a trial period?
The platform link says beta, does that mean it's a testing platform?
Does the platform have functionality that allows you to automatically withdraw a proposal after a certain time?
Which Zapier plan do I need to have to create a webhook and integrate with GigRadar?
What do the various Proposal Statuses for Webhook integration mean?
Is there any opportunity to add a ticket to CRM without having a job post on Upwork with webhook?
What does the number 350 mean in the Upwork Connects Balance block on the Home page?
Current Monthly Platform Usage includes two numbers. Which one represents my current usage?
Will the upcoming RSS feed removal on Upwork affect GigRadar?
Can we change the subscription owner or the subscription owner's email?
How to get a direct link for paying my invoice?
I don't know how to verify if my subscription has been paid. Where can I check this?
I paid for a subscription for several months in advance, but I received a notification that my subscription would be renewed soon. Will I be charged again?
My subscription was past due, and I paid it a few days late. Will my subscription be valid from the day I paid for it?
How to switch to another plan while maintaining credits on the current one?
How to cancel GigRadar subscription?Learn the steps to cancel your GigRadar subscription, understand the timing for cancellation, and what happens to your data afterwards.
How do I update my expired credit card for paying my GigRadar subscription?
My payment failed. How can I initiate a repeat payment?
What do 'GigRadar Standard Plan' and two more products mean on the invoice?
What does 'credit balance' mean under Settings > Subscription?
How can I find out when my subscription ends?
Why are all the opportunities shown on the dashboard not converting to proposals?
How is the total percentage calculated in Scanner Breakdown?
What does the statuses in the Invitations block mean?
How often is the dashboard updated?
I donāt see the invites on my Dashboard, even though they're visible on Upwork. What could be causing this?
Today, I received several replies from clients on Upwork, but I donāt see them displayed on the Dashboard. How can I fix this?
Why has the average time for sending bids increased to more than 30 minutes?
How can I check what percentage of relevant job posts appear in my scanners?
My scanners are disabled, but I received a response from the client, and it shows today's date for sending the bid. How is this possible?
Will the dashboard show statistics for a bid manually submitted by a freelancer associated with an agency?
I have more members in my agency, but I donāt see all of them in Proposal Sending Stats. How can I add them there?
What are Profile views? How are they counted?
I see a submitted bid in the scanner under Latest Opportunities, but I donāt see it on the dashboard. Why is that?
How can I understand why the bid was sent to the job post from scanner?
How to see all the enabled scanners?
What is the GigRadar Score in the scannerās Preview Results?
How many scanners do I need to create to send approximately 300 - 600 bids per month?
I can't save the scanner due to an error message: āScanner settings contains errors, please resolve it before saving this scannerā. How can I solve this?
Is it possible to configure the interval at which bids are sent after the scanner finds a suitable job post?
If I add a link to a Google doc that contains all the necessary information about the company, will AI be able to analyze and add it?
How to duplicate a scanner?
How can I specify the hourly rate or fixed price for sending the bid?
If I have two different accounts on GigRadar, is there a way to automatically transfer scanners from one account to the other?
Is there a recommended number of scanners that each account should have?
How can I configure the scanners so that bids aren't sent from all scanners simultaneously?
Can I apply to US-only jobs?
How Can I Only Search for Hourly / Fixed Price Jobs? š¤Learn how to find hourly or fixed-price jobs on Upwork with GigRadar's workaround. Optimize your job search by setting rate filters.
Can I select both region and country in the Client > Client Location filter?
š“ What do the red dots on scanner filters mean?
Is there a character limit for the Exclude field?
Where can I set a filter to block sending bids to job posts where the client specifically requests a freelancer from a particular country?
Why did the auto-bidder send a bid for a job post with a budget of $5/$10/$999, even though I specified a different amount in the Minimum Fixed Price Budget field?
How to use the āInclude any of these wordsā field?
How does the āAlso search on Skillsā filter work?
How can I exclude US - only job posts?
How can I avoid sending numerous bids to older job posts from "Preview Results"?
Do you have lists of keywords that I can use for my scanner?
Is syntax on the platform case-sensitive?
Can the scanner search only by skills?
If I add just one technology name as a keyword, will the search include all possible spellings of that technology?
Can you provide a list of words that I can add to the exclude list?
How can I filter our jobs in certain languages?
Is there a way to exclude some clients from search so that we don't keep applying to their projects?
What filter settings do I need to select to send bids for US - only/UK - only vacancies?
What is the Vendor > Freelancer Location filter used for?
How to use the Average Hourly Rate Paid filter?
How can I set up my scanner to search based on client company size?
How to use the Client Total Spent filter?
How do I configure my scanner to exclusively search for jobs from clients with an enterprise subscription?
How can I set up my scanner to search based on client hiring history?
After a keyword is added, will the system automatically search for all its synonyms?
How can I set up my scanner to search based on client industry?
How to filter scam job posts?
Why do I see job posts in the preview results, but there are no bids on them?
Is there an option to set up the scanner to NOT apply for job postings from our previous clients?
Can we manually upload job listings into GigRadar and then send proposals to those listings only?
Why am I still seeing jobs with excluded words in my Preview results?
When does the scanner start sending bids after enabling Auto Bidding in the scanner?
Where can I upload a file in addition to my cover letter?
How do I enable auto-bidder? I have an error that says that the scanners found more than 300 job posts per month
How to check the proposal text submitted by Sardor?
How can I understand why the bid was not sent to the job post from any scanner?
How can I view written Proposals?
How can I add my question to Most frequent questions?
Can I see the quantity of all the job posts that Auto Bidder scans through for different scanners?
Can I cancel/stop the process of sending a bid if I see that the job post is not relevant to me?
Why did our scanners turn off when I had an insufficient number of connects in my balance? Is this a bug?
Why isn't my newly created Upwork profile showing up for selection in the bidding section. How can I fix this?
What is the difference between a āgrayā and a āgreenā envelope in Auto Bidder?
Can I set up sending bids only to job posts with a high GigRadar Score?
Can the platform automatically withdraw bids that have been waiting for a long time?
I see that my bid was not sent due to the following error: We cannot submit your proposal because it contains one or more unsafe links. Remove the link(s) and try again. How can I resolve this error?
Can the scanner send bids to job posts that I have in the Saved Jobs list on Upwork?
Is it possible to use the Template Bidder but have AI answer all custom questions?
Is it possible to disable auto-bidding and enable semi-automatic bidding, where the bid will be submitted only after my approval?
Can Auto Bidder be configured to send bids exclusively to job posts published within a specified time period?
Why does my generated version of the Cover Letter resemble the original template with prompts? What might be the issue?
I set up the auto bidder and turned it on. Do I need to make any other settings to enable auto-bidding?
How often is the Average Auction Prices statistics updated?
What is Connects Expense?
If a client modifies the parameters of a job post after publishing it, which matches the scanner settings, will bids be sent to this job post?
How can Auto-Bidder and manual lead generation be combined effectively in GigRadar?
Do we need to give you the login credentials for the profiles where Auto Bidding will be used to send bids?
Is it possible to set a limit on the maximum number of bids sent per day?
Can I limit sending bids to old jobs - posts found in Preview Results (5 days ago) and where?
Do you have a custom webhook option for opportunity alerts?
How does GigRadar choose the best match job from the list to apply?
How to include bold text in a bid?
If I set up two scanners and select the same freelancer for both, but use different general and specialized profiles, will there be any duplication of bids?
Instead of a specialized profile, only numbers appear in the bidding options. What should I do in this case?
Why are some of the freelancers' specialized profiles unavailable on GigRadar?
Why is Gigradar applying to the job post again when one of the scanners has already applied for it?
Is there an option to include previous projects or jobs as they were completed, specifically to highlight them?
I can't add a business manager to my agency. The āInvite new user buttonā is not active. How can I fix this?
I don't like the name/photo of my Business Manager. Could you please replace/change it?
I sent an invitation to the Business Manager. How can I confirm if it was added successfully?
Can I have a [country]-only BM?
Can adding a Business Manager to an agency and using their profile affect statistics and the proposal view rate?
What is the function of a Business Manager?
Can I submit bids directly through a Business Manager account, enabling the client to view its profile as a freelancer?
Where can I find the ID required to add a Business Manager?
I have several teams in the agency. Does it matter which team I add a Business Manager to?
I just sent an invite to the Business Manager, but he hasn't been added yet. How long should I wait for an invite to be accepted? Do you accept invites manually?
How can I add other agency members to the chat room after receiving a reply from a client whose bid was sent by a Business Manager?
Does the business manager send proposals manually, or is this automated?
Do Business Managers and freelancers being in different locations pose any potential issues?
Why did my statistics drop after adding a new Business Manager?
Will I be able to view statistics for this profile on the dashboard if I manually send bids from my freelancer profile without utilizing the Business Manager?
If I give full permissions to BM, will they have access to our money?
Why should I add a second Business Manager?
Error when adding BM: "Invitation hasn't been sent. The invitee is already a member of the organization and affiliated with another agency."
What to do?
How does AI select a relevant case from a portfolio?
Can I see what the AI will generate based on my prompt?
If I submit a prompt to ChatGPT-4, will the generated result be the same as using a prompt in GigRadar?
What is the difference between the Sardor AI and Laziza AI models?
Is Sardor AI ChatGPT?
When you select Sardor AI, the system automatically includes a default AI template. I am limited to using only this template, or can I also add a custom template?
Do I need to add an additional prompt for the AI to answer anti-bot questions from clients?
I'm currently using Sardor 2. Is there an option for me to switch back to the previous version of Sardor?
Can Sardor AI open and analyze documents (PDF) linked within a template?
When we use Sardor AI, does it only analyze information from the job post description, or does it also consider the preferred qualifications?
How should I describe static text in my template to ensure that Sardor AI won't change it?
Which GPT model does Sardor AI use?
Does Sardor AI see the client's name in the client's recent history?
What is Opportunity Notification?Targeted Upwork job alerts via Slack or Telegram with Opportunity Alerts
What's a Lead Reply notification?Learn how to set up Lead Reply Notifications on GigRadar to get timely updates on Upwork replies via Slack or Telegram.
How to get notified of new replies from Upwork to Slack or Telegram?
How can I ensure my colleagues also receive account notifications?
How do I unsubscribe from notifications in a Telegram channel?
I just topped up my Connects balance, but in GigRadar, it appears the same as it was before. Can you fix this?
I just paid for my subscription, but my scanners still can't be turned on. How to fix it?
Will I continue to receive Lead reply notifications and Client invitation notifications after my subscription expires?
I changed the rate on my profile 10 minutes ago, but the new bid was sent with the old rate. How to fix it?
Can I set a limit on the use of credits?
How does the subscription price get converted into platform credits?
Do you refund credits that were used to send bids to job posts that Upwork canceled due to jobs or clients being removed or suspended?
I only used a portion of my credits this month, can you transfer these credits over to the new month?
How to view your credit usage history from previous months?