Errors
By Mariia and 1 other2 authors41 articles
- Error message: "Your account is not verified. Verification is required to proceed. Please log in to your freelancer account and check support center messages" What to do?
- Error message: "Payment declined when trying to top up connects. Please check your payment method" What to do?
- Error message: "No permission to top up connects. Please make sure that all BMs have admin settings or turn off auto top up in the team settings" What to do?
- Error message: "There were not enough connects and the BM could not top up connects at this time. Please check your card and BM permission settings." What to do?
- Error message: "This job has became private and cannot be applied to by GigRadar. Sorry, the client has changed the job settings" What to do?
- Error message: "This job is no longer available" What to do?
- Error message: "Another scanner has already applied for this job!" What to do?
- Error message: "Additional questions need to be answered to submit this proposal. Sorry, the client has added more questions while we were working on your proposal. Please apply for the job manually" What to do?
- Error message: "Your Upwork Agency Plus membership has expired. Please renew to continue sending proposals" What to do?
- Error message: "No suitable Upwork worker found for the specified location. Please check that your BM is added to your Upwork agency" What to do?
- Error message: "We couldn't find the right Business Manager for this job. Please check that your BM is added to your Upwork agency and able to send proposals for this location" What to do?
- Error message: "The proposal form is incomplete or contains errors. Please review and submit again" What to do?
- Error message: "Apologies, the proposal generation has failed because freelancer information is missing. Please try manually synchronizing with the Upwork contractor profile" What to do?
- Error message: "The cover letter failed validation checks. Please review and correct any errors" What to do?
- Error message: "We apologize for the inconvenience. Currently, we're unable to generate your proposal due to an issue with our Sardor AI service. Rest assured, our team is actively working to resolve this problem as quickly as possible" What to do?
- Error message: "The freelancer is blocked or does not exist. Please select a different freelancer in your scanner settings" What to do?
- Error message: "GigRadar faced a problem when trying to access the selected freelancer profile. We have been notified of this. Please contact support if this issue persists" What to do?
- Error message: "Oops! We need to assign a new business manager before this proposal can proceed. .." What to do?
- Error message: "The Agency account looks suspended. Please resolve the issue with Upwork support" What to do?
- Error message: "The selected freelancer looks suspended. Please choose another freelancer for this scanner and contact Upwork support" What to do?
- Error message: "The selected freelancer requires ID verification. Please choose another freelancer for this scanner and contact Upwork support" What to do?
- Error message: "An internal error occurred on Upwork. Please try submitting this proposal manually later" What to do?
- Error message: "This job has been removed from the marketplace. Please look for other opportunities" What to do?
- Error message: "The selected freelancer's location does not match job's preferred location. This scanner is set to ignore jobs where client prefers a freelancer from a specific location that doesn't match the current freelancer location" What to do?
- Error message: "The selected freelancer's location does not match the required freelancer location specified in the job" What to do?
- Error message: "Unfortunately, we were unable to locate a suitable Business Manager for this proposal. Could you please ensure that you have a Business Manager available who is verified to submit proposals for this location?" What to do?
- Error message: "Your agency location does not match the required freelancer location specified in the job" What to do?
- Error message: "Ooops! GigRadar failed due to an unexpected error. Our team has been informed about this error. Please apply for the job manually!" What to do?
- Error message: "Oops, GigRadar couldn’t send this proposal because it looks like you are using links in your cover letter that are not accepted by Upwork. ..." What to do?
- Error message: "The chosen freelancer's location is currently unavailable. We kindly ask that you apply for the job manually. Should this issue remain unresolved, please contact our support team for further assistance" What to do?
- Error message: "There is already a pending proposal for this job" What to do?
- Error message: "Your GigRadar subscription is suspended. Please contact your organization admin to continue sending proposals" What to do?
- Error “We were unable to accept the invitation 🙁Cannot read properties of undefined (reading 'NaN')”. What to do?
- Why do I keep getting this message that we don't have enough connects when we still have plenty of connects left in the account?
- The red banner "Not Enough Connects" still shows in my scanner despite that my connects balance is sufficient. What should I do to remove it?
- The red banner "Subscription Cancelled" still shows in my scanner, although my subscription is active. What should I do to remove it?
- The red banner "Upwork agency plus membership expired" still appears in my scanner, despite having reactivated it earlier. What should I do to remove it?
- What will happen when I reach my Daily Proposal Limit, based on the previously selected Proposal Sending Limits?
- What will happen when I reach my Monthly Proposal Limit, based on the previously selected Proposal Sending Limits?
- What will happen when I reach my Connects Spending Limits, based on the previously selected Daily Connects Limit?
- What will happen when I reach my Connects Spending Limits, based on the previously selected Monthly Connects Limit?