Yes, you can do that, but you need to have an Upwork API key and connect the account of the required freelancer first. When this account is available for GigRadar CRM in your "Select account" tab directly in Chat Room, you'll be able to send replies on this freelancer's behalf from your end.
As a freelancer in an Upwork agency, can I write a message from GigRadar CRM from my end, but will the GigRadar CRM functionality allow me to send messages or replies on another freelancer's behalf in such a way instead?
Written by Iryna Grytsaenko