GigRadar CRM
Instructions and detailed information on setting up and using GigRadar CRM. AI Agent for Smarter Upwork Workflow.
By Mariia and 2 others3 authors65 articles
💡 What is GigRadar CRM?
💰 Pricing for GigRadar CRM
💬 How to book a demo to learn more about GigRadar CRM?
🚀 How can I start testing GigRadar CRM?
🔐 What Is an Upwork API Key?
🧠 How to request an Upwork API Key (Step-by-step guide)
❕Connecting a new Upwork account
What is the difference between Chats and GigRadar CRM?
How to Set Up Chats in GigRadar CRM
How to Use the Inbox and Chats in GigRadar CRM
Sending Messages and Using the Chat Box
The Right Panel - Lead Details
How to Search for Conversations in GigRadar CRM
How to Filter Conversations in GigRadar CRM
How to Enable Push Notifications for GigRadar CRM
FAQ
Frequently asked questions about GigRadar CRM
🔐 Is it safe to use GigRadar CRM with my Upwork account?
🔑 What is OAuth and why is it safer than sharing a Login and Password?
🚫 Why doesn’t this violate the Upwork Terms of Service (TOS)?
🔐 How can I verify it’s safe to use the GigRadar CRM and Upwork API key?
⁇ What are the criteria for getting an Upwork API Key?
❌ Who cannot connect an Upwork API Key?
How often do reply notifications come in? (What’s the difference from GigRadar?)
As any profile with a work history can get an Upwork API Key, are there restrictions by total earnings or number of jobs within a certain period?
Do freelancer accounts connect separately?
How long does it take to process a request for an Upwork API key?
If I don't receive an Upwork API key, can I try sending a request to it again?
What exactly does Upwork check before issuing an Upwork API Key?
Where can I find the Callback URL and Project description for an API key request?
What verification documents does Upwork not accept to gain an API key?
Is connecting the API key for one agency member enough to see every message we receive? Do we need to get APIs for every profile we have in the agency?
Have there been cases where access to an Upwork API Key was restricted or revoked?
If we have an Upwork account in one country, but would like to use it in GigRadar CRM from another one, how does Upwork consider this attempt as from the IP of the original account?
Does GigRadar CRM violate any terms of service of Upwork?
Should we use any VPN/Proxy to connect any other team members to Gigradar CRM?
Could Laziza AI analyze the context of the history of previous messages in chat and, based on this, add a proper answer? Or do the follow-up messages generate only on the last reply?
Once we connect our account to Chats, will we see the old chat history, or just everything from the moment we subscribed?
Is there any way to know whether the client is online or not through Gigradar CRM?
How can I check the status of the API key?
How many Upwork accounts can I connect to Chats at once?
Am I able to track invitations using Gigradar CRM?
Is it possible to attach files to replies using Gigradar CRM?
Can I schedule multiple messages at once to follow-up with a client at intervals?
How could I use the scheduled message feature for my replies?
Is it possible for Chats to move to the same direct chat room on Upwork?
Is it possible to edit scheduled messages for Gigradar CRM?
Is it possible to cancel the scheduled message for Gigradar CRM?
Do you have plans for developing a separate mobile app for GigRadar CRM?
Do you have plans for adding real-time updates for Rooms in GigRadar CRM?
As a freelancer in an Upwork agency, can I write a message from GigRadar CRM from my end, but will the GigRadar CRM functionality allow me to send messages or replies on another freelancer's behalf in such a way instead?
I’m trying to check my current messages in GigRadar CRM and have this error: "Oops! Something went wrong: invalid_grant". What could be the reason for that and is it possible to fix it on my end?
Will a Client See When a Business Manager Is Added to an Upwork Chat Room?Upwork, business manager, chat room, client visibility, room members
Is It Mandatory to Add a Business Manager to an Upwork Chat Room in GigRadar CRM?Upwork, business manager, chat room, attachments, meetings, API limitations
GigRadar CRM: Laziza AI assistant
Everything you need to set up, configure, and get the most out of Laziza — GigRadar's built-in AI that helps your team manage Upwork conversations, draft replies, and never miss a follow-up.
Introducing Laziza — GigRadar's AI CRM Assistant
How to Use Prompt Version History in CRM AI Configuration
Custom Prompt in GigRadar CRM: How to Configure Your AI Assistant for Better Client Communication
How to Use Mention Presets in GigRadar CRM
GigRadar CRM: Laziza Auto Reply Modes
GigRadar CRM: Agent Tools
GigRadar CRM: How to Talk to Laziza Inside a Conversation
GigRadar CRM: How Laziza Wake-Ups Work — Scheduling Automatic Follow-Ups
Lead nurturing
Lead nurturing
How to Run a Follow-Up Sequence for Unresponsive Leadsfollow-up, unresponsive, wake-up, sequence, no reply, lead stage
Turning a "Not Interested" Lead into a Future Opportunitynot interested, re-engage, contact later, lead stage, resurfacing, lost lead
Using Notes to Build a Client Relationship Historynotes, internal, relationship history, client context, team
How to Spot a High-Intent Lead Early in the Conversationhigh intent, lead quality, prioritize, signals, conversion, qualify
LAZIZA AI — Deep Dives
A bit more on Laziza AI in GigRadar CRM
All the Things You Can Ask Laziza AILaziza, AI, commands, what can Laziza do, prompts, reference, mention
