Skip to main content
All CollectionsGigRadar Quick Start
How to login to GigRadar?
How to login to GigRadar?

Issues with login?

Vadym O avatar
Written by Vadym O
Updated over a year ago

After you've subscribed, you'll receive an invitation email within half an hour.


We use a straightforward system for logging in. Just type in your email, and a code will be sent to you for access.

FAQ:

❓Why does it take 30 minutes to receive access to my GigRadar account?

πŸ’¬ GigRadar isn't a social media platform. Remember that this is a complex automation SaaS, so once your subscription is purchased, our back-end triggers the creation of your GigRadar account and assigns your business manager to your profile, which you'll invite to your agency later.

This takes time, so you can wait or contact your Customer Success Manager to discuss your kick-off strategy for GigRadar usage.


❓I haven't received the email. What should I do?

πŸ’¬ Don't worry! Just let us know, and we'll help you out. And remember, you can always log in to our website, beta.gigradar.io, using the email address you provided while purchasing a GigRadar subscription.


❓Why does the URL say "beta"? Are you still in beta mode?

πŸ’¬ That's right! We're currently in beta, but rest assured, it's a thoroughly vetted product that supports over 400 users at present.

We plan to transition out of beta as soon as we roll out more features to enhance your Upwork experience. :)


❓We've subscribed to GigRadar using email of our accountant / friend / grandmother (You have not direct access to that email) and we can't login

πŸ’¬ No problem! Just drop us a line or contact your Customer Success Manager directly, and we'll add your email to your GigRadar account.

If you want to add collaborators from your team to work together with GigRadar, check out how you can do this.

Did this answer your question?