As a freelancer or agency on Upwork, maintaining a public profile is crucial. When your profile is set to private, potential clients can't find or invite you to jobs, significantly reducing your chances of getting hired.

A public profile isn't just about visibility on Upwork; it's also indexed by search engines, making you more discoverable to clients worldwide. Here’s how to ensure your profile stays public and why it matters.

👀 How does Private Profile on Upwork looks like?

🤔 Why Your Profile Might Turn Private

To avoid your profile turning private, it's crucial to maintain consistent activity on Upwork. Here are some key points to remember:

🆕 For New Freelancers: Your profile might turn private if you don’t earn on Upwork within 90 days of your first proposal or if you don’t submit any proposal in your first 90 days.
👴🏻 For Established Freelancers: Your profile could go private if you don’t have earnings on Upwork for over two years.

👣 Steps to Make Your Profile Public

🧍🏻 For Individual Freelancers and Non-Exclusive agency members:

Navigate to Upwork.
Go to Settings > Profile Settings.

🔒 For Exclusive Agency Members:

⚠️ Only the Agency's Admin can change this setting!

While logged in under an agency, go to Find Work > Agency Roster.

🚩 Encountering Issues?

If you're unable to make your profile public, the best course of action is to reach out to Upwork support for assistance.

😇 The Simplest Method:

Utilize Upwork’s Help Article:

Visit Profile Changed to "Private", and click "Reset my Profile Visibility:

💸 Paid and Simple Method:

Freelancer Plus Membership:

Subscribing to a Freelancer Plus membership is another effective strategy to ensure your profile never goes private. This membership offers added benefits and keeps your profile visible regardless of your earning or proposal activity.

🙅‍♂️ What If Free Methods Doesn't Work?

Still having trouble?

Visit support.upwork.com
Use the chat option in the right corner
Multiple times type there "Talk to support" to bypass their bot.

Create a ticket and share this template:

Dear Upwork Support,

I'm requesting assistance to make my Upwork profile public again. As a freelancer, visibility is crucial for my growth and connection with clients. My current private profile status limits these opportunities. 

I believe a public profile is in line with Upwork's mission of fostering professional connections. Please help me reactivate my public profile status. Thank you for your attention to this matter.

Sincerely,
[Your Name]