Skip to main content
All CollectionsFAQAuto BidderErrors
Error message: "There were not enough connects and the BM could not top up connects at this time. Please check your card and BM permission settings." What to do?
Error message: "There were not enough connects and the BM could not top up connects at this time. Please check your card and BM permission settings." What to do?
Mariia Heshka avatar
Written by Mariia Heshka
Updated over 7 months ago

Unfortunately, there are not enough connects in your balance. Additionally, BM could not top up connects at this time. To resolve this, please check your card and BM permission settings to enable bidding in the future.

Related Articles
Error message: "No permission to top up connects. Please make sure that all BMs have admin settings or turn off auto top up in the team settings" What to do?
Error message: "Payment declined when trying to top up connects. Please check your payment method" What to do?
Error message: "Unfortunately, we were unable to locate a suitable Business Manager for this proposal. Could you please ensure that you have a Business Manager available who is verified to submit proposals for this location?" What to do?
Error when adding BM: "Invitation hasn't been sent. The invitee is already a member of the organization and affiliated with another agency." What to do?
Did this answer your question?