Yes, to connect your account to Chats, you should login to your Upwork account first. After that, click on "Connect New Upwork Account", and it will connect your account to the system: Related Articles✅ How To: Connect your agency to GigRadar.io❕Connecting a new Upwork account💡 What is GigRadar CRM (GigRadar Chats)?If we have an Upwork account in one country, but would like to use it in Chats from another one, how does Upwork consider this attempt as from the IP of the original account?Should we use any VPN/Proxy to connect any other team members to Gigradar CRM?