On your GigRadar Home page, under Getting Started, click the Agency Set Up step and make sure that there are no errors while adding the Business Manager to the account.
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If you see any errors, use the support window on the GigRadar platform to send a message to our Tech Support team or email [email protected].
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Check your Upwork agency settings to verify that the Business Manager is a part of the agency. For more information on how to go to your agency settings on Upwork, see Agency Settings and Permissions – Upwork Customer Service & Support on Upwork Help.
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Check if there is an email from Upwork confirming that the Business Manager has been added successfully.