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I just paid for my subscription, but my scanners still can't be turned on. How to fix it?
I just paid for my subscription, but my scanners still can't be turned on. How to fix it?
Mariia Heshka avatar
Written by Mariia Heshka
Updated over 8 months ago

All payment transactions go through Stripe. After you make a payment, Stripe typically takes about 1 to 2 hours of time to process the payment. Only after the payment is processed, your subscription is resumed.
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If 2 hours have passed since your payment, and you are still unable to turn on your scanners, use the support window on the GigRadar platform to send us a message or email [email protected].

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