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Why do I keep getting this message that we don't have enough connects when we still have plenty of connects left in the account?
Why do I keep getting this message that we don't have enough connects when we still have plenty of connects left in the account?
Mariia Heshka avatar
Written by Mariia Heshka
Updated over 3 months ago

When you update your Upwork profile, such as purchasing connects, it’s important to note that these changes won’t be immediately visible. Due to Upwork’s synchronization process, updates typically take about two hours to reflect on the platform. This delay explains why you may still receive notifications regarding bid submissions until the synchronization is complete.

If you have recently topped up your connects and need your account data updated sooner, you can reach out to a tech support representative. They can manually sync your account, ensuring your information is up to date right away.

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